Excellent list of consumer gripes from David Pogue. A few of these are things I’ve been meaning to write about, e.g.:
Thou shalt not entomb thy product in indestructible plastic.
Sure, we understand the temptation: you want your packaging to be
sturdy yet see-through, so shoppers can see exactly what they’re
buying. Trouble is, you’re caring only about whether people take
your product home; you apparently don’t care about what happens
after that. You don’t seem to mind that getting those hard
plastic packages open is a dangerous ritual involving scissors,
steak knives, band saws and, eventually, blow torches.