The trouble is trying to innovate at Microsoft, which is a company
of geeks, run by geeks, and dominated by Windows.
When TabletPC began at Microsoft, it was a research effort -
outside of the regular Windows organization. Once it was
re-organized into Windows, that was the kiss of death. I never
really thought much about this while I worked there, but it’s my
belief that despite all the lip-service paid to end-users, the
only Windows customers with any real power are the Windows
Original Equipment Manufacturers (OEMs).