Stefan Magdalinski, CEO of Mocality, a sort-of crowd-sourced Yellow Pages directory in Kenya:
Since October, Google’s GKBO appears to have been systematically
accessing Mocality’s database and attempting to sell their
competing product to our business owners. They have been telling
untruths about their relationship with us, and about our business
practices, in order to do so. As of January 11th, nearly 30% of
our database has apparently been contacted.
Furthermore, they now seem to have outsourced this operation from
Kenya to India.
Copiously documented and recorded. Just jaw-dropping. Boing Boing has a brief statement from Google. My question: Is Mocality the only company Google has done this to?