Microsoft lagged behind Apple Inc. and Google Inc.
in important consumer markets, despite its formidable
software revenue. Mr. Ballmer tried to spell out his plan to
remake Microsoft, but a director cut him off, telling him he was
moving too slowly.
“Hey, dude, let’s get on with it,” lead director John Thompson
says he told him. “We’re in suspended animation.” Mr. Ballmer says
he replied that he could move faster.