Samsung executive David Eun, on stage at Business Insider’s Ignition conference:
“What we’re dealing with is small green tomatoes,” he said of the
Gear’s first-generation growing pains. “And what we want to do is
take care of them and work with them so they become big, red ripe
tomatoes. And what you want to be sure of is that you don’t pluck
the green tomato too early and you want to make sure that you
don’t criticize a small green tomato for not being a big, red ripe
That’s a tough spot, speaking on stage in front of an audience. What’s he going to say? That the Gear is a huge turd? He has to defend it.
But, calling it a 1.0 doesn’t hold water. If you’re taking real money from consumers for the product — and the Gear costs $300 — you owe them a product of that value or greater. There are no points for being first to market with a bad product.
★ Thursday, 21 November 2013