LG UltraFine 5K Display Can Become Unusable When Near a Wi-Fi Router

Zac Hall, writing for 9to5Mac:

The problem is UltraFine 5K Display becomes unusable when positioned within 6.6-feet of a router. I discovered this issue after purchasing my own UltraFine 5K Display last week and thinking something was defective with my hardware.

Right out of the box, UltraFine 5K Display was hardly usable as it would consistently disconnect and even freeze my MacBook Pro which made it unusable for work on Thursday and Friday. Connecting it to my MacBook Pro consistently resulted in needing to reboot my machine to continue working. […]

After testing UltraFine 5K Display in another room without issue, I contacted LG customer service and explained that my monitor works in one room but disconnected in another room without suggesting to support that the problem could be the router.

Support responded by recommending I use the monitor away from a router as they can cause performance issues with this monitor.

On last week’s episode of The Talk Show, I relayed a similar anecdote from a DF reader. This is not isolated, and having your Wi-Fi router near your desk is surely a common situation.

What makes this particularly frustrating is that it almost certainly would not be a problem if Apple had designed its own (first-party) display enclosure.

Tuesday, 31 January 2017