By John Gruber
Instabug: Understand how your app is doing with real-time contextual insights from your users.
One of the recurring bits of shtick I perform here at Daring Fireball goes like this:
The problem isn’t with #1. There’s always some new jackass — or serial offender — publishing some sort of misleading / misinformed / self-aggrandizing crap. The problem is with #2 (which is an essential component in the mix — there’s no reason to argue against someone who’s being ignored), wherein publications which ought to know better give the jerks from #1 unwarranted attention.
What’s nice, though, is that sometimes #3 is unnecessary, because someone else does the retorting.
Such is the case with the recently-reported DHCP security vulnerability discovered by William Carrel, and the bizarrely gloating response to said vulnerability written by Lance Ulanoff in PC Magazine.
John C. Welch has written a perfect response. Really, I mean it: perfect.