On Jony Ive’s Promotion to Chief Design Officer

Wednesday, 27 May 2015

Ben Thompson’s take, published yesterday, makes several interesting points. He astutely observes that Ive’s newly-promoted lieutenants, Alan Dye (UI design) and Richard Howarth (industrial design), both were featured prominently in recent feature articles granting access to Apple executives:

The message again, is clear: when Ive took over software, Dye was there.

Indeed, taken as a whole, this entire episode is a masterful display of public relations: plant the seeds of this story in two articles — ostensibly about the Watch — that provide unprecedented access to Apple broadly and Apple’s design team in particular, and happen to highlight two designers in particular, neither of whom had any public profile to date (kind of — as John Gruber and I discussed on The Talk Show — Dye is a polarizing figure in Apple circles). Then, after a presumably successful Watch launch, announce on a holiday — when the stock market is closed — that these two newly public designers have newly significant roles at Apple.

A “masterful display of public relations” feels exactly right. With one exception, though: clarifying the degree of Ive’s ongoing involvement in Apple’s design work.

[A brief interpolation on Alan Dye as a “polarizing” figure within Apple: It’s not about his personality (a la Scott Forstall, or maybe even Tony Fadell), but rather Dye’s background in branding and graphic design. The Dye-led redesigns of iOS 7 and OS X Yosemite — and the new design of the Apple Watch OS — are “flat” in large part because “flat” is how modern graphic design looks. Suffice it to say, there were (and remain) people within Apple who consider this trend a mistake — that what makes for good graphic design does not necessarily make for good user interface design, and often makes for bad user interface design. Another way to look at it is that when Ive consolidated UI design under his purview, he and Dye more or less assembled a new team. This sort of thing invariably ruffled feathers from the prior UI designers in the company — especially those who worked under Forstall on the iOS team.

Anyway, personality-wise, I’ve heard nothing but good things about Dye — that he’s anti-political, pro-designer, and easy to get along with. End interpolation.]

There are two basic ways to read this news. The first is to take Apple at its word — that this is a promotion for Ive that will let him focus more of his attention on, well, design. That he’s delegating management administrivia to Dye and Howarth, not decreasing his involvement in supervising the actual design work. The second way — the cynical way — is that this is the first step to Ive easing his way out the door, and that his new title is spin to make the news sound good rather than bad.

In short: is this truly a promotion for Ive, or is it (as Thompson punctuated it) a quote-unquote “promotion”?

One reason for skepticism is the odd way the story was announced, via a feature profile of Ive (and to a lesser degree, Tim Cook) by Stephen Fry. It was an odd article and an even odder way for Apple to announce the news. One line from the article caught many observers’ attention (boldface emphasis added):

When I catch up with Ive alone, I ask him why he has seemingly relinquished the two departments that had been so successfully under his control. “Well, I’m still in charge of both,” he says, “I am called Chief Design Officer. Having Alan and Richard in place frees me up from some of the administrative and management work which isn’t … which isn’t …”

“Which isn’t what you were put on this planet to do?”

“Exactly. Those two are as good as it gets. Richard was lead on the iPhone from the start. He saw it all the way through from prototypes to the first model we released. Alan has a genius for human interface design. So much of the Apple Watch’s operating system came from him. With those two in place I can …”

I could feel him avoiding the phrase “blue sky thinking”… think more freely?”

“Yes!”

Jony will travel more, he told me. Among other things, he will bring his energies to bear — as he has already since their inception — on the Apple Stores that are proliferating around the world. The company’s retail spaces have been one of their most extraordinary successes.

From my own first take on the news:

Part of the story is that Ive is going to “travel more”, which I take to mean “live in England”.

That seems like an odd jump to make — from “travel more” to “live in England” — but it was based on two factors: the news being announced in a London newspaper, and the widespread speculation that Ive and his wife had been thinking about moving to England with their children since 2011. That speculation is entirely based on this Sunday Times piece on Ive’s compensation — behind a paywall, alas, but the Daily Mail summarized the Times’s report thus:

However, despite the ‘rock star’ status Essex-born Ive has in the design world, with his work lauded by peers and used by millions around the world, the newspaper said his desire to ‘commute’ from his £2.5million manor house in Somerset was being opposed by bosses at the technology company, who want him to stay in the U.S.

He and wife Heather, who met while they were studying at Newcastle Polytechnic, are said to want to educate their twins in England.

Ive, like all of his colleagues in Apple senior management, is intensely private. Neither he, nor Apple, to my knowledge has ever said a word confirming or denying the Times’s claim that he wanted to spend more time in England and send their children to school there.

[Update: I failed to remember this bit from Ian Parker’s recent New Yorker profile of Ive:

Ive told me that he never planned to move: he and his wife bought the house for family vacations, and sold it when it was underused. But he also connected the sale to what he called inaccurate reporting, in the London Times, in early 2011, claiming that Apple’s board had thwarted his hope of a relocation; he did not want to be shadowed by gossip.

So he has refuted it. File it under spin if you will, but it doesn’t make sense to me for Ive to say this to The New Yorker if his true intentions were to take steps to do just the opposite a few months later.]

Having thought about this some more, though, today, in 2015, we can maybe call bullshit on this aspect of the Times report. His twins are now 10 years old. They’re already being educated — in California. He’s clearly not bolting from Apple any time soon — even if this is a precursor to him leaving eventually, we’re talking about a few years down the road. And “a few years” from now his children will be even older. Again: Ive may be winding down, and he may, someday, return to England. But the time is running out — if it hasn’t already — for his family to return to England to raise their children there. I don’t ever expect Jony Ive to drop the “aluminium”, but he and his family are Californians.

A simpler way to look at this would be to see Ive having been promoted to, effectively, the new Steve Jobs: the overseer and arbiter of taste for anything and everything the company touches. One difference: Jobs, famously, was intimately involved with Apple’s advertising campaigns. Cook, in his internal memo, wrote: “Jony’s design responsibilities have expanded from hardware and, more recently, software UI to the look and feel of Apple retail stores, our new campus in Cupertino, product packaging and many other parts of our company.” But, still, it’s hard not to read Cook’s description of Ive’s responsibilities as pretty much matching those of Steve Jobs while he was CEO.

Lastly, a title can just be a title, but Apple has only had three C-level executives in the modern era (excepting CFOs, whose positions are legally mandated): Jobs (CEO, duh) Cook (COO under Jobs, now CEO), and now Jony Ive (CDO).¹ It’s possible this title is more ceremonial than practical, but Tim Cook doesn’t strike me as being big on ceremony. Apple doesn’t exactly throw around senior vice-presidentships lightly, either, but a new C-level title is almost unprecedented.

[Update, 28 May 2015: Here’s a big exception I’d forgotten about: Avie Tevanian.]

I can see Cook-Ive as a sort of titular reversal of the Jobs-Cook C-level leadership duo. Cook oversees operations and “running the company”; Ive oversees everything else. So they created a new title to convey the authority Ive already clearly wielded, and promoted Dye and Howarth, his trusted lieutenants, to free him from administrative drudgery. I could be wrong, and we’ll know after a few years, but that’s my gut feeling today.