More on Apple’s Trust-Eroding ‘F1 The Movie’ Wallet Ad

This is a funny gag from Claude Zeins, but if you think about it, it shows just how destructive Apple’s decision was to send a push notification from the Wallet app promoting F1 The Movie.

It’s a fact that no company can inject an ad into your physical wallet. It just can’t happen. So if Apple’s message to users is that they should trust Apple Wallet, and move more of their “shit that goes in your wallet” life from their traditional analog wallet into their digital Apple Wallet, that’s the bar. No ads, ever. They’re competing against the privacy and intimacy of one of the most personal things people carry with them.

It’s not just that many people find ads annoying, no matter where they appear. It’s that Apple Wallet ought to be sacrosanct — like the Passwords and Journal apps. Apple is asking us to trust this app with our finances, our identity cards, and our keys. I’m 99.9 percent certain this F1 ad was just blasted out to zillions of Wallet users indiscriminately, but some number of users who got it — especially people who know they’re in the demographic for the movie — surely think they got the ad because Wallet is tracking their interests and activities. Like, what if you recently bought tickets to see another summer blockbuster movie? Using Apple Wallet? And then you got this ad? It’d be completely sensible to be spooked by that, and conclude that Apple Wallet is tracking you.

Sending this ad is completely destructive to all the hard work other teams at Apple have done to make Apple Wallet actually private — and, more importantly, to get users to believe that it’s private. That Apple can be trusted in ways that other “big tech” companies cannot. The perception of privacy is just as important as the technical details that make something actually private. I try very seldom to call for anyone to be fired, but I think whoever authorized this movie ad through Wallet push notifications ought to be canned.