John C. Welch: Why I Hate Haxies

John C. Welch, writing from his perspective as an IT admin:

The problem I have with haxies cannot be truly appreciated unless you’ve ever had to ask someone over the phone, “Have you done anything to your system recently, like installing new software or utilities?” (For more fun, make sure you’re in Massachusetts, and they’re in a dialup-only hotel in Malaysia.)

You always know what the answer will be: “NO”. Even if they’re registering WindowShade while they’re talking to you.

★ Tuesday, 6 December 2005