4
Fake Steve on Microsoft

Insightful analogy from Fake Steve:

Remember Detroit in the 1970s, when customers started saying they wanted smaller, cheaper, leaner, simpler cars? Toyota and Honda listened, while the Big Three kept cranking out monstrously huge cars and then putting all sorts of effort (advertising, discounts on the lot, dealer incentives, blackballing dealers who tried to open Toyota or Honda stores, spouting empty patriotic rhetoric about buying American, blah blah) thinking that by doing this they could get customers to buy the cars that they’d already told Detroit they didn’t want. […] Now at Microsoft we’re seeing a repeat of this phenomenon.

Wednesday, 13 June 2007