Prescient essay by Nicholas Carr three years ago, predicting the problems that have plagued Dell since:
[Then-CEO Kevin] Rollins dismissed Apple’s mega-selling iPod as a “fad,” calling it a “one-product wonder,” and he pooh-poohed the eye-catching Mac mini as inconsequential. Rollins’s comments are more than uncharacteristic. They’re troubling — and not just for their snippiness. They raise real questions about how well Dell understands the home market.