One of my sources opined that Apple clearly wasn’t too savvy about all the progress made in infrastructure over the past few years. If this insinuation is indeed true, then there is no way Apple can get over its current spate of problems. It needs a crash course in infrastructure and Internet services. Apple’s problem is that it doesn’t seem to have recognized the fact that it’s in the business of network-enabled hardware.
But the iTunes Store does gangbuster traffic and has a terrific track record for uptime. The message I read from yesterday’s reorg that put MobileMe under Eddy Cue (Apple’s VP for iTunes) is that MobileMe could and should be as responsive and reliable as the iTunes Store.