By John Gruber
Due — never forget anything, ever again.
Adobe’s John Nack on “Dear Adobe”, a site where users file their own one-liner gripes about Adobe. Adobe’s problems are real, but at least they’re listening and have a sense of humor about it. There is no one at Apple in a position to respond like Nack has to an equivalent “Dear Apple” site.
★ Monday, 25 August 2008