Are App Store Customers Good Customers?

Garrett Murray:

This kind of thing continually reinforces something I’ve thought about a lot since the App store was released, which sounds horrible to say but it might be true: Apple is creating an ecosystem of the kind of customers I don’t want.

It’s very difficult to read Murray’s story and not conclude that his customers who are leaving these reviews on the App Store are a bunch of assholes.

★ Tuesday, 21 April 2009