Because they can now actually use their computers instead of
simply restarting them, I’m able to better see how they use
them. And the one commonality I’ve seen is that no one knows how
to use the file system.
Unfortunately for the average person, the file system is so
complex that everything outside of the desktop and the documents
folder appears to be a vast labyrinth which most likely hides
booby traps and minotaurs.