My take on the overall situation: I think Apple got arrogant just
a tad too early. They were doing great, selling iPhones by the
millions despite AT&T and they decided that they had already won,
so they could become complacent. They kicked out Adobe, started
locking down their product even more strongly than before, stopped
innovating on the music front (where is http://itunes.com? Why do
I still need an ugly client for the slightest synchronization
task?), fell behind both in hardware and software, and Android
eagerly filled the void.
One of my tennis coaches once told me “I guess it’s okay to be
arrogant if you’re the best in the world”.
Apple became arrogant before they were the best in the world, and
they are now going to have to fight hard if they want to stay
third or maybe even fourth.
They might as well give up.