iPhone and Android Customer Satisfaction

CNN buried the most interesting tidbit in this piece on the results of a Yankee Group survey:

77% of iPhone owners say they’ll buy another iPhone, compared to 20% of Android customers who say they’ll buy another Android phone.

That’s incredible, if accurate.

Update, 26 July 2010: It’s not accurate; see Carl Howe’s explanation for details.

★ Friday, 23 July 2010