Apple Dominates University of Michigan’s American Customer Satisfaction Index

Not only do they lead the PC industry, but, as Erica Ogg reports for CNet:

The Mac maker’s nine-point lead is now the largest lead any company has over its competition in any of the 45 categories that the ACSI study surveys — including home appliances, gas stations, autos, e-commerce, airlines, and more.

Wednesday, 22 September 2010