By John Gruber
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Steven Frischling:
A few days ago I contacted 20 TSA Transportation Security Officers (TSO) to ask their opinions of the new “enhanced” pat downs. Of the 20 I reached out to, 17 responded. All 17 who responded are at airports where the new “enhanced” pat down is in place … and the responses were all the same, that front line TSOs do not like the new pat downs and that they do not want to perform them. I expected most to not like the pat downs … but what I didn’t expect was that all 17 mentioned their morale being broken down.
★ Monday, 22 November 2010