We first jumped on the OpenID bandwagon back in 2007 when it was
seen as a promising way to make logging into websites simpler.
What we’ve learned over the past three years is that it didn’t
actually make anything any simpler for the vast majority of our
customers. Instead it just made things harder. Especially when
people were having problems with the often flaky OpenID providers
and couldn’t log into their account. OpenID has been a burden on
support since the day it was launched.