After complaining bitterly about Skype 5, I should probably
offer some suggestions on how to improve it. Redesigning somebody
else’s product is always a tricky business. You don’t know why
they made the decisions they made. You don’t have the data they
have. You don’t know what constraints they had. So this is not
meant as a «here’s how Skype should look like» article.
Instead, these are five ideas that might make Skype better.
Very thoughtful ideas, and some great links at the end to discussion by others.