By John Gruber
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Charles Arthur, reporting for The Guardian:
Smartphone maker Research In Motion (RIM) is facing a user revolt after tens of millions of users in Europe, the Middle East and Africa suffered a second day without services such as BlackBerry Messenger (BBM), as the company struggled with problems at its hub in Slough, Berkshire.
The company also revealed that the areas affected now include South America, with users in Brazil, Chile and Argentina suffering loss of service.
Starting to feel bad for RIM.
★ Tuesday, 11 October 2011