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Helpful Tip for Messages for Mac Beta Users With Mac.com AIM IDs

Dan Frakes:

With Messages beta, my colleagues don’t see me as being online. Fewer work interruptions, I suppose.

I had the same problem. I could see my AIM buddies, but none of my AIM buddies could see me. (Listeners of The Talk Show live broadcast last week could hear me discover this problem.) I think the problem only affects AIM users with a @mac.com AIM ID. When you upgrade from iChat to Messages, Messages assumes you want to use @me.com as your AIM ID. Apple itself treats [email protected] and [email protected] as synonymous, but AIM does not. So what Messages is doing is logging you in as [email protected], but you need to be logged in as [email protected] for your buddies to see you.

Solution: Delete your AIM account in Messages’s preferences, then recreate it. In addition to restoring your visibility to your buddies, it also restores your ability to transfer files.

Tuesday, 21 February 2012