In the last week I have asked Hewlett-Packard, Samsung, Microsoft
and others about their reports on labor conditions. Most responded
with a boilerplate public relations message. Some didn’t even
The answer from Barnes & Noble, the maker of the Nook e-reader,
was typical. Mary Ellen Keating, a senior vice president, said
only, “We don’t comment on our supply chain vendors.”
Lenovo e-mailed a general report on sustainability. Samsung, which
sells more cellphones than Apple, gave no response.