Interesting comparison of Ikea’s and Apple’s retail stores, by Horace Dediu and Dirk Schmidt at Asymco. Includes this excerpt from Clayton Christensen’s Integrating Around the Job to Be Done:
The company has been slowly rolling its stores out across the
world for [close to 50] years; and yet nobody has copied Ikea.
Why would this be? It’s not trade secrets or patents. Any
competitor can walk through its stores, reverse engineer its
products and copy its catalog. It can’t be that there is no money
to be made: its owner Ingvar Kamprad is the third richest person
in the world. And yet nobody has copied Ikea.