By John Gruber
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I think Alexis Madrigal has solved the mystery of the amazing telemarketing robot that called a Time reporter last week.
Update: Madrigal has written a feature-length follow-up, “Almost Human: The Surreal, Cyborg Future of Telemarketing”, and it’s a gripping read. It’s amazing to me how a system that could have only existed in science fiction a decade ago can come to life, yet seem so extraordinarily mundane.
★ Friday, 20 December 2013