Last Thursday, news coverage focused on a case in 2012 in which
our investigators accessed the Hotmail content of a user who was
trafficking in stolen Microsoft source code. Over the past week,
we’ve had the opportunity to reflect further on this issue, and
as a result of conversations we’ve had internally and with
advocacy groups and other experts, we’ve decided to take an
additional step and make an important change to our privacy
Effective immediately, if we receive information indicating that
someone is using our services to traffic in stolen intellectual or
physical property from Microsoft, we will not inspect a
customer’s private content ourselves. Instead, we will refer the
matter to law enforcement if further action is required.
Seems like exactly the right way to handle this. And, credit to Microsoft for acting on this in a matter of days.