Conversation With a Tech Support Scammer

Lenny Zeltser:

When investigating an incident that involved domain redirection and a suspected tech support scam, I recorded my interactions with the individual posing as a help desk technician and researched the background of this scheme. It was an educational exchange, to say the least. Here’s what I learned about this person’s and his employer’s techniques and objectives.

Fascinating story. That they offer a “senior citizen discount” gives you a clue as to their target audience. (Via InfoSec Taylor Swift.)

★ Monday, 27 April 2015