Speaking to more than a thousand Apple IT administrators was
Fletcher Previn, vice president of Workplace-as-a-Service at IBM.
Big Blue began offering employees the ability to use a Mac at work
starting on June 1, and adoption has been a tremendous success.
Previn revealed that IBM is now deploying 1,900 Macs per week, and
there are currently 130,000 iOS and Mac devices at use within the
company. All of these devices are supported by just 24 help desk
Further, Previn revealed that just 5 percent of Mac users call
IBM’s internal help desk for assistance, compared to 40 percent of
I felt a great disturbance in the Force. As if millions of voices suddenly cried out, “We’ve been telling you this for 30 years!”