Jason Del Rey, reporting for Recode:
Gordon Smith, Chase’s CEO of consumer and community banking, made
the announcement at the Money20/20 payments conference in Las
Vegas on Monday. In a video outlining the new product, Chase
showed shoppers paying in stores by displaying a QR code to the
cashier, not by tapping and paying through NFC technology like
Apple Pay and Android Pay. The video also shows a diner paying at
a restaurant by taking a photo of the bill.
Nothing involving QR codes has ever taken off. Good job wasting time on this, Chase.
Update: A few points in response to feedback:
QR codes are huge in China. Who cares? Chase isn’t a Chinese bank. Chase Pay is for the United States.
Starbucks has had great success with their code-scanner system. OK, that’s a good data point. Touché. I still say it stinks, though — and Apple Pay is coming soon.
Snapchat uses QR codes. Boarding passes for airlines and trains are usually QR codes. Not going to help Chase Pay. Boarding passes in particular: the QR code scanning is so flaky that most of the TSE checkpoints I’ve gone through recently require you to place your phone face down on their scanner.
When you pair your Apple Watch with your iPhone using the camera, that animation on the watch face is just a fancy equivalent of a QR code. Sure, I agree — but I’ve gone through that pairing process at least half a dozen times, with multiple watches and OS restores, and in my experience it can be so flaky that it doesn’t work.
I admit it was hyperbole to say that nothing involving QR codes has taken off — but I think it’s fair to say that nothing involving QR codes results in a good experience.
★ Monday, 26 October 2015