Linked List: November 14, 2015

Smooch 

My thanks to Smooch for sponsoring this week’s DF RSS feed. Smooch is a messaging API and SDK that allows developers to build better messaging into their apps. Smooch’s native iOS, Android, and web SDKs enable two-way messaging between your business and its customers.

Smooch enables rich messaging, with attachments and images. Messages sync across devices, and they support push notifications. Their API gives you, the developer, almost total control — you can use Smooch to build a messaging experience that’s as unique as your app.

On the back end, Smooch integrates with the tools you already use, like Slack, HipChat, HelpScout, Zendesk, or even good old-fashioned email. It makes replying to your customers easy.

Start building better messaging with Smooch, for free, today.

Look for the Helpers 

Fred Rogers, long ago:

When I was a boy and I would see scary things in the news, my mother would say to me, “Look for the helpers. You will always find people who are helping.”

Last night in Paris:

He said people were trampling each other trying to escape. He was lucky enough to be able to climb onto the stage and find an exit while the terrorists were reloading.

“When I went on the street I saw 20, 25 bodies lying on the floor. People were very badly injured with gunshot wounds. I took a small girl, a teenager; she was bleeding very badly. I ran with her for like 200 meters and I found a cab, a taxi, and let her in and I told the cabdriver, ‘Go to the hospital.’”