United Airlines to Equip Airport Customer Service Reps With iPhone 6 Plus

United Airlines:

United will begin distributing the devices to its more than 6,000 hub-based customer service representatives next year. The iPhones will enable agents to assist customers who have checked into their flights with several pre-departure actions, including printing boarding passes and baggage tags anywhere in the airport. Customer service representatives will also be able to assist customers with alternate flight options, helping employees at customer service locations provide additional attention to those with more complex needs.

Instead of printing the boarding passes, wouldn’t it be nice if they could AirDrop the pass to passengers’ iPhones?

★ Wednesday, 2 December 2015