By John Gruber
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Good bookmark for those who persist in arguing that Twitter booting harassers from their service is an abridgment of “free speech”.
I will add: Expressing controversial or even unpopular opinions is one thing, and Twitter should remain open to that. Harassment is something else entirely, and Twitter should have zero tolerance for it. Empathetic human beings can tell the difference. Bullies, on the other hand, conflate the two. Milo Yiannopoulos getting kicked off Twitter had nothing to do with his conservative politics and everything to do with his leading a hate mob of racist misogynists.
I understand the concern that if Twitter starts suspending accounts for one thing (harassment), they might start suspending accounts for the other (expressing controversial opinions). That’s why Twitter’s solution needs to involve actual human beings. Rational people should have tolerance for ideas that offend them. No one should be asked to tolerate personal abuse.
★ Wednesday, 20 July 2016