For anyone who’s snagged a ride with Uber, Ward Spangenberg has a
warning: Your personal information is not safe.
Internal Uber employees helped ex-boyfriends stalk their
ex-girlfriends and searched for the trip information of
celebrities such as Beyoncé, the company’s former forensic
“Uber’s lack of security regarding its customer data was resulting
in Uber employees being able to track high profile politicians,
celebrities, and even personal acquaintances of Uber employees,
including ex-boyfriends/girlfriends, and ex-spouses,” Spangenberg
wrote in a court declaration, signed in October under penalty of
After news broke two years ago that executives were using the
company’s “God View” feature to track customers in real time
without their permission, Uber insisted it had strict policies
that prohibited employees from accessing users’ trip information
with limited exceptions.
But five former Uber security professionals told Reveal from The
Center for Investigative Reporting that the company continued to
allow broad access even after those assurances.