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Logitech Will Brick Its Harmony Link Hub for All Owners in March

Chris Welch, reporting for The Verge:

Logitech has announced that it’s shutting down all services for the Harmony Link hub, a plastic puck the company released in 2011 that gave smartphones and tablets the ability to act as universal remotes for thousands of devices.

Owners of the product have received an email from the company warning that the Link will completely stop working in March. “On March 16th, 2018, Logitech will discontinue service and support for Harmony Link. Your Harmony Link will no longer function after this date,” the email says. There’s no explanation or reason given as to why service is ending in the email, but a Logitech employee provided more details on the company’s forums. “There is a technology certificate license that will expire next March. The certificate will not be renewed as we are focusing resources on our current app-based remote, the Harmony Hub.”

This sucks, but it seems like the way of the future with cloud-backed products. In the old days, products stopped working when they broke. Now, they stop working when the company that sold them loses interest in continuing to support them. It feels spiteful. More than ever, it matters how much you trust the company from which you buy stuff.

Wednesday, 8 November 2017