A few months ago, I wrote about how my one-year-old MacBook Pro’s
keyboard keys stopped working if a single piece of dust slipped
under there, and more importantly, that neither Apple nor its
Geniuses would acknowledge that this was actually a problem.
Today, Best Buy announced it is having a significant sale on these
computers, marking them hundreds of dollars off. Interesting.
Still, I’d suggest you do not buy them.
Since I wrote about my experience, many have asked me what
happened with the new top half of the computer that the Apple
Geniuses installed, with its pristine keyboard and
maybe-different key switches. The answer is that after a couple
of months, I started to get temporarily dead keys for seemingly
no reason. Again.
This keyboard has to be one of the biggest design screwups in Apple history. Everyone who buys a MacBook depends upon the keyboard and this keyboard is undependable.
I know that we Apple-watchers sit around wondering if Apple will
release new laptops with new keyboards that don’t have these
issues, but Apple’s relative silence on this issue for existing
customers is deafening. If these problems are remotely as common
as they seem to be, this is an altogether defective product that
should be recalled.