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Class Action Lawsuit Filed Regarding MacBook Keyboards

Casey Johnston, writing at The Outline:

Late Friday night, Apple was hit with a class action lawsuit over the finicky butterfly-switch keyboards that have plagued its customers since they were released in 2015. The suit, filed in the Northern District Court of California, cites forum complaints going back to 2015, and substantially describes the difficulties of two named plaintiffs, one of whom experienced a failed keyboard after only one month.

The Outline was the first outlet to substantially cover the magnitude of the issue, writing that Apple Geniuses responsible for diagnosing and repairing these Apple computers would benevolently attribute dead keys and double-spacing spacebars to a “piece of dust” stuck under the keyboard.

Apple, like all large corporations, gets hit with class action lawsuits all the time. I almost always get emails about them but almost never link to them. But in this case I think it’s worth your attention, if not legally, then because of the publicity. People are latched onto this issue.

Monday, 14 May 2018