Late Friday night, Apple was hit with a class action lawsuit
over the finicky butterfly-switch keyboards that have plagued its
customers since they were released in 2015. The suit, filed in the
Northern District Court of California, cites forum complaints
going back to 2015, and substantially describes the difficulties
of two named plaintiffs, one of whom experienced a failed keyboard
after only one month.
The Outline was the first outlet to substantially cover the
magnitude of the issue, writing that Apple Geniuses
responsible for diagnosing and repairing these Apple computers
would benevolently attribute dead keys and double-spacing
spacebars to a “piece of dust” stuck under the keyboard.
Apple, like all large corporations, gets hit with class action lawsuits all the time. I almost always get emails about them but almost never link to them. But in this case I think it’s worth your attention, if not legally, then because of the publicity. People are latched onto this issue.