Apple did not immediately return a request from this reporter for
comments on whether repairs may now be done on site at stores to
shorten the time customers must be without their computers;
whether the keyboard design has changed such that a repair may
eliminate the problem rather than prop up a faulty design; or
whether Apple anticipates releasing updated hardware that is not
so prone to failure at any point in the future. Perhaps their
keyboards, too, are broken.
I can’t recall any Apple related story that one writer has owned the way Johnston has owned this MacBook keyboard story.