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Toni Sacconaghi Estimates Fewer Than 10 Percent of Eligible Customers May Have Used Apple TV+ Free Trial

Stephen Warwick, writing for iMore:

According to Investor’s Business Daily:

Less than 10% of Apple customers eligible for 12-month free trials of the company’s Apple TV+ streaming video service have taken the offer, a Wall Street analyst said Monday. Bernstein analyst Toni Sacconaghi estimates that under 10 million Apple customers have accepted the free trial offer. He calls that a “surprisingly low take rate.”

The report is in stark contrast to a recent WSJ report, which included estimates that Apple TV+ may have north of 30 million subscribers. As is per usual with these sorts of estimates, the answer is probably somewhere in the middle.

Either that, or everyone is wrong.

It is a great deal — why not watch the shows you’re interested in free-of-charge? And Apple does make it easy to unsubscribe — it’s the opposite of, say, trying to cancel your cable subscription. And Apple has done an excellent job of making it really easy for eligible customers — those who’ve recently bought a qualifying device — to get their year-long free subscription started with a big button in the TV app on every device they make. If you buy a new Mac you can start your subscription from iPhone or Apple TV or iPad.

But I wonder how many people who qualify know all of this. How many people don’t know because they never even open the TV app? How many people who see the offer in the TV app don’t try it because they don’t trust that it’s really free for an entire year, and is very easy to cancel before getting charged in 12 months? How many people know that it works perfectly with family sharing — so even if they’re not personally interested in any of TV+’s shows, if any of their family members are, it’s worth signing up?

Tuesday, 4 February 2020