Again, top company executives hope that this placement of truth
against lies will serve to cleanse the stain. I think this is both
naïve and will be ineffective — most people’s experience tracks
with that old axiom: A lie can travel halfway around the world
while truth is still getting its shoes on.
In the digital age, that would be to the moon and back 347
times, of course, which is why I am supportive of the
suggestion Mr. Klausutis makes in his letter to simply remove
the offending tweets.
While the always thoughtful Mr. Dorsey has said previously that he
has to hew to Twitter’s principles and rules, and that the company
cannot spend all of its time reacting, its approach up until now
results only in Twitter’s governance getting gamed by players like
Mr. Trump, in ways that are both shameless and totally expected.
So why not be unexpected with those who continue to abuse the
system? Taking really valuable one-off actions can be laudable
since they make an example of someone’s horrid behavior as a
warning to others. While it is impossible to stop the endless
distribution of a screenshot of the tweets, taking the original
ones down would send a strong message that this behavior is not
And, conversely, if they don’t take down these tweets, they’re sending a strong message that this behavior is tolerated.