By John Gruber
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Ben Schlappig, writing at One Mile at a Time:
Delta has been requiring passengers to wear masks on flights since early May. Initially enforcement was perhaps lax, given the vague wording of the rules, allowing exceptions for “people unable to keep a face covering in place, including children.”
However, as the use of face masks has become more political, Delta has also stepped up its enforcement. Bastian claims that Delta has placed 100 people on its “no fly list” over mask issues, and says that if you insist on not wearing a mask, he insists on you not flying Delta. As he explains:
“We’ve been steadily and rather aggressively stepping up our enforcement of the mask policy. You cannot board a Delta plane unless you have a mask on. If you board the plane and insist on not wearing a mask, we insist that you do not fly Delta into the future. We already have 100 people put onto that list.”
Even better:
On top of that, anyone who has a condition preventing them from wearing a mask should show up at the airport early to complete a “Clearance-to-Fly” process, which could take over an hour. This process includes a virtual consultation with a healthcare professional, who will consider circumstances, and could make exceptions on a case-by-case basis.
Delta is no longer using the “honor system” for wearing masks. Any passenger found to be making false claims about a disability or health condition in order to obtain an exemption can have travel privileges on all Delta flights suspended for as long as the airline is requiring passengers to wear face masks.
Bravo to Delta — every other airline should immediately adopt this same policy.
★ Wednesday, 22 July 2020