By John Gruber
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Tripp Mickle wrote a long feature for The Wall Street Journal, “How Tim Cook Made Apple His Own” (News+ link):
After Steve Jobs’s death, Silicon Valley anticipated Apple Inc.’s business would falter. Wall Street fretted about the road ahead. And loyal customers agonized about the future of a beloved product innovator.
Today, Apple shares are at record highs. The company’s market valuation is $1.9 trillion — bigger than the GDP of Canada, Russia or Spain. And Apple, now the world’s largest company, continues to dominate the smartphone market.
That’s a good and mostly fair lede. But I don’t think it’s fair at all to say that “loyal customers agonized about the future”. Where’s the evidence of that? I’d say the group that’s missing after Silicon Valley (which believes strongly, justifiably in most cases, in the importance of founders) and Wall Street is business reporters. It wasn’t so much investors as the business media who predicted “can’t innovate without Steve Jobs” doom for Apple.
The feature is largely fair though, and it does read like Mickle tried very hard to get people who know Cook to talk about him. But, well, very few of them did, and those who did don’t seem to know him all that well:
Mr. Cook is described by colleagues and acquaintances as a humble workaholic with a singular commitment to Apple. Longtime colleagues seldom socialized with him, and assistants said he kept his calendar clear of personal events.
Around Thanksgiving two years ago, guests saw him dining by himself at the secluded Amangiri Hotel near Zion National Park. When a guest later bumped into him, he said he came to the hotel to recharge after a hectic fall punctuated by the rollout of Apple’s latest iPhone. “They have the best masseuses in the world here,” he said, the guest recalls.
Here Mickle’s source is a random guest who recognized Cook at a hotel.
It’s sort of inside baseball, but this paragraph is my favorite from the whole piece:
Apple declined to make Mr. Cook or any of its executives available. Instead, the company helped arrange calls with four people it said could speak to areas of importance to Mr. Cook such as environmentalism, education and health. None of the four said they knew him well. One had never met him, another met him only in passing, a third spent half an hour with him and a fourth spent a few hours with him.
I mean just savor the passive-aggressive fuck you/fuck you too back-and-forth of Apple making available four useless sources to Mickle, and Mickle pointing out in the article just how useless the four sources Apple made available were.
But this one weird paragraph actually says a lot about the difference between Steve Jobs’s Apple and Cook’s. Jobs wouldn’t have participated in a profile like this, either, but I think Apple’s response would have been nothing more than the two-letter word “no”. With Cook, Apple still didn’t make him available, still didn’t make anyone who works at Apple available, and still didn’t make anyone who actually knows Cook available. But they offered Mickle and the Journal something rather than just telling him to go pound sand.
Though current and former employees say Mr. Cook has created a more relaxed workplace than Mr. Jobs, he has been similarly demanding and detail oriented. He once got irritated that the company mistakenly shipped 25 computers to South Korea instead of Japan, said a former colleague, adding that it seemed like a minor misstep for a company shipping nearly 200 million iPhones annually. “We’re losing our commitment to excellence,” Mr. Cook said, this person recalls.
25 computers mistakenly shipped to Korea would not make my list of signs that Apple is losing its commitment to excellence, but this anecdote actually buoys me.
Justin Kroll and Mike Fleming Jr., reporting for Deadline:
Two and one-half months after it stepped up to become the producers of Killers of the Flower Moon, Apple has inked a first-look deal with its director, Martin Scorsese. The master filmmaker will base his Sikelia Productions banner at Apple in a multi-year deal for film and television projects Scorsese will produce and direct for Apple TV +.
The relationship kicks off with Killers of the Flower Moon, the Eric Roth-scripted adaptation of the David Grann non-fiction book which will star Leonardo DiCaprio and Robert De Niro will star in. Apple won an auction with the $180 million+ film originally optioned by Paramount came back on the market. Deadline revealed on May 27 that Apple won a deal that has Paramount releasing the film theatrically.
The way to apply Apple’s “the best, not the most” mantra to Hollywood would be signing more deals like this. Apple TV+ will never have the most exclusive movies and TV shows, but it can have a large share of the best ones.
Catalin Cimpanu, reporting for ZDNet Zero Day:
Furthermore, Mozilla’s contract with Google to include Google as the default search provider inside Firefox is set to expire later this year, and the contract has not been renewed. The Google deal has historically accounted for around 90% of all of Mozilla’s revenue, and without it experts see a dim future for Mozilla past 2021.
I think that’s basically the whole story right there. Firefox was very popular, and Google paid Mozilla a small fortune to make Google search the default in Firefox because it was so popular. But then came Chrome. Why should Google fund Mozilla when Chrome is about 10 times more popular than Firefox, other than out of the goodness of its corporate heart?
It is a very good thing for the world and the web that a truly independent browser exists from a privacy-minded company, but there’s not much of a business model for it unless it’s popular enough to get the dominant search engine to pay for placement.
“We must learn and expand different ways to support ourselves and build a business that isn’t what we see today.”
This most likely includes a bigger focus on Mozilla’s VPN offering, which Mozilla formally launched last month. Virtual Private Network (VPN) apps are one of today’s biggest money-makers in tech, and Mozilla, despite arriving late to the party, is set to become one of the biggest players on the market, primarily due to its reputation as a privacy-first organization and civil and privacy rights advocate.
I have no idea if a VPN offering can even come close to making up for the money Mozilla was earning from Google for default search placement, but it’s a great idea. If you’re going to use a VPN, you want to use one from a company you can trust, and Mozilla has a fortune of well-earned trust in the bank.