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Apple Now Allowing Band-Only Returns for Ill-Fitting Solo Loops

Juli Clover, reporting for MacRumors:

Following customer complaints and the attention the issue received, MacRumors can confirm that Apple has changed its policy and is now allowing bands to be swapped out online without the need to return the entire watch.

Apple clearly just got caught flatfooted on this. Good on them for changing the policy quickly. (From what I hear, the Solo Loop bands are incredibly popular too — which is making it more difficult to keep replacement bands in stock.)

Thursday, 24 September 2020