New from Apple:
Apple has determined that a small percentage of AirPods Pro may
experience sound issues. Affected units were manufactured before
October 2020. An affected AirPods Pro may exhibit one or more of
the following behaviors:
Crackling or static sounds that increase in loud environments,
with exercise or while talking on the phone
Active Noise Cancellation not working as expected, such as a
loss of bass sound, or an increase in background sounds, such as
street or airplane noise
Apple or an Apple Authorized Service Provider will service the
affected AirPods Pro (left, right or both), free of charge.
I have a bunch of friends who’ve had these issues with their AirPods Pro, and I don’t have that many friends. It’s pretty common. (Also, a slew of reader emails about this.) The “before October 2020” makes it sound like Apple thinks it has the problem licked, though.
★ Monday, 2 November 2020