Zoom has agreed to upgrade its security practices in a tentative
settlement with the Federal Trade Commission, which alleges that
Zoom lied to users for years by claiming it offered end-to-end
“[S]ince at least 2016, Zoom misled users by touting that it
offered ‘end-to-end, 256-bit encryption’ to secure users’
communications, when in fact it provided a lower level of
security,” the FTC said today in the announcement of its
complaint against Zoom and the tentative settlement.
Despite promising end-to-end encryption, the FTC said that “Zoom
maintained the cryptographic keys that could allow Zoom to access
the content of its customers’ meetings, and secured its Zoom
Meetings, in part, with a lower level of encryption than
The FTC complaint says that Zoom claimed it offers end-to-end
encryption in its June 2016 and July 2017 HIPAA compliance guides,
which were intended for health-care industry users of the video
conferencing service. Zoom also claimed it offered end-to-end
encryption in a January 2019 white paper, in an April 2017 blog
post, and in direct responses to inquiries from customers and
potential customers, the complaint said.
No honest mistake here, no hair-splitting. Just flat out lies. Zoom is a garbage company with a good service.