CrowdStrike Offers a $10 Uber Eats Gift Card to Apologize for Massive Outage

Lorenzo Franceschi-Bicchierai, writing for TechCrunch:

CrowdStrike, the cybersecurity firm that crashed millions of computers with a botched update all over the world last week, is offering its partners a $10 Uber Eats gift card as an apology, according to several people who say they received the gift card, as well as a source who also received one. [...]

On Wednesday, some of the people who posted about the gift card said that when they went to redeem the offer, they got an error message saying the voucher had been canceled. When TechCrunch checked the voucher, the Uber Eats page provided an error message that said the gift card “has been canceled by the issuing party and is no longer valid.”

CrowdStrike spokesperson Kevin Benacci confirmed to TechCrunch that the company sent the gift cards. “We did send these to our teammates and partners who have been helping customers through this situation. Uber flagged it as fraud because of high usage rates,” Benacci said in an email.

I’d say the odds are pretty high that CrowdStrike renames itself, like ValuJet and Philip Morris did. That’ll solve the problem.

★ Friday, 26 July 2024