Linked List: January 7, 2025

Tuesday, 7 January 2025

Also From the Archive: ‘“Beta” Is Not an Excuse’ ★

2006 post from yours truly that applies perfectly to Apple Intelligence today:

The sentiment here is that it’s somehow unfair to developers to treat software labeled “beta” with the same critical eye as non-beta software. That’s true, in the case of actual beta software, where by “actual beta” I mean “not yet released, but close”.

Released vs. not-released is the distinction that warrants critical restraint. Film critics don’t write reviews of rough cuts. Book critics don’t review non-final manuscripts of novels.

Released software that is labeled “beta” is still released software, and is fair game for the same level of criticism as any released software. You can’t “semi-release” your 1.0 just because you want it out there but aren’t yet finished. Being semi-released is like being semi-pregnant. [...]

What exactly is meant by software that is released, but labeled “beta”? That there are missing features? All software has missing features. I’ve never met a single developer working on a significant software project who has completely zeroed out the features-to-do list. Knowing how to draw that line between features that make it for this release and features postponed for later is a big part of the art of shipping.

No, what “beta” means in this context is “buggy”.

Read through to the end, and I even have a badge (courtesy my friend Bryan Bell) that Apple could use to more clearly label Apple Intelligence notification summaries.

From the DF Archive: ‘Life as a Facebook Moderator’ ★

I mentioned earlier today Casey Newton’s remarkable 2019 piece for The Verge, “Bodies in Seats”, an eye-opening look at the lives of content moderators at a large Facebook contractor in Tampa. When I linked to it, I wrote:

If this is what it takes to moderate Facebook, it’s an indictment of the basic concept of Facebook itself. In theory it sounds like a noble idea to let everyone in the world post whatever they want and have it be connected and amplified to like-minded individuals.

In practice, it’s a disaster.

The problem isn’t the “everyone can post whatever they want” — that’s the nature of the internet, and I truly believe it has democratized communication in a good way. The disastrous part is the “be connected and amplified to like-minded individuals”. That’s the difference between Facebook (and to some degree, YouTube and Twitter) and things like plain old web forums. Facebook is full of shit about most of what they actually do, but one part of their self description that is true is that they really do connect people. The problem is that some people shouldn’t be connected, and some messages should not be amplified.

There is something fundamentally wrong with a platform that — while operating exactly as designed — requires thousands of employees to crush their own souls.

Holds up.

Dude, You’re Getting a Dell Pro Max Premium Plus ★

Antonio G. Di Benedetto, reporting for The Verge:

The tech industry’s relentless march toward labeling everything “plus,” “pro,” and “max” soldiers on, with Dell now taking the naming scheme to baffling new levels of confusion. The PC maker announced at CES 2025 that it’s cutting names like XPS, Inspiron, Latitude, Precision, and OptiPlex from its new laptops, desktops, and monitors and replacing them with three main product lines: Dell (yes, just Dell), Dell Pro, and Dell Pro Max.

If you think that sounds a bit Apple-y and bland, you’re right. But Dell is taking it further by also adding a bit of auto industry parlance with three sub-tiers: Base, Plus, and Premium.

It’s simple, really. You can choose a Dell Pro Premium, which is not as good as a Dell Pro Max Plus, but both are better than a Dell Premium, which actually isn’t premium at all. Easy.

It is never not funny when a company is willing to shamelessly copy Apple but their institutional marketing bureaucracy completely fucks it up. If Dell was willing to wipe its existing branding slate completely clean, they could have easily devised a taxonomy of adjectives that created a hierarchy that’s more obvious and intuitive than Apple’s (where, for example, “Max” is sometimes but not always not the max).