Linked List: May 26, 2014

Monday, 26 May 2014

Financial Times: ‘Apple Readying New Software Platform for the “Smart Home”’ ★

Tim Bradshaw, reporting for The Financial Times:

Apple is readying a new software platform that would turn the iPhone into a remote control for lights, security systems and other household appliances, as part of a move into the “internet of things”.

Apple plans to take on rivals Google and Samsung and make a “big play” in the world of smart home technology at its Worldwide Developer Conference on June 2 in San Francisco, according to people familiar with the matter.

This will reinforce the view, held by some in Silicon Valley, that Jetsons-style home automation is the next frontier in technology as growth in smartphone sales begins to slow in developed markets.

I’m pretty excited for next week.

Farhad Manjoo: ‘Amazon’s Tactics Confirm Its Critics’ Worst Suspicions’ ★

Farhad Manjoo:

Just wait, the company’s critics have always shot back. Wait till Amazon controls the whole market — then see how well it treats authors, publishers and customers.

Now Amazon is walking right into its detractors’ predictions. There are a couple obvious reasons this is a bad strategy. It’s bad public relations — if it doesn’t already, Amazon may soon control a monopolistic stake of the e-book market and its tactics are sure to invite not only scorn from the book industry but also increased regulatory oversight.

But the more basic problem here is that Amazon is violating its own code. To win a corporate battle, Amazon is ruining its customer experience. Mr. Bezos has long pointed to customer satisfaction as his North Star; making sure customers are treated well is the guiding principle for how he runs Amazon.