By John Gruber
Manage GRC Faster with Drata’s Agentic Trust Management Platform
We’ve all been bombarded by news alerts on Robert Mueller’s Special Counsel report today. I’ve spent most of my day reading it. I strongly suggest all of you do the same.
Yes, it’s effectively a book, and not a short one, but it is incredibly well written and structured. That’s not a surprise to me — we knew Mueller hired a team of excellent attorneys, and good lawyers are good writers. But the information density is very high — no summary or simple list of highlights can do it justice. It is 400+ pages not because it is padded with extraneous details or legal jargon, but because it contains 400+ pages of evidence and narrative. It reads almost like a novel.
And like any good novel, it begins with a bracing opening line:
The Russian government interfered in the 2016 presidential election in sweeping and systematic fashion.
Hard to summarize this massive Wired cover story by Nicholas Thompson and Fred Vogelstein other than that Facebook is a terrible company run by terrible people, particularly Mark Zuckerberg and Sheryl Sandberg. We all have a lot of reading on our hands with today’s release of Robert Mueller’s Special Counsel report, but this one is worth queuing up and setting time aside for. A few highlights:
In addition to general mendacity and capriciousness, Facebook decisions are often inept:
To define trustworthiness, the company was testing how people responded to surveys about their impressions of different publishers. To define news, the engineers pulled a classification system left over from a previous project — one that pegged the category as stories involving “politics, crime, or tragedy.”
That particular choice, which meant the algorithm would be less kind to all kinds of other news — from health and science to technology and sports — wasn’t something Facebook execs discussed with media leaders in Davos. And though it went through reviews with senior managers, not everyone at the company knew about it either. When one Facebook executive learned about it recently in a briefing with a lower- level engineer, they say they “nearly fell on the fucking floor.”
Zuckerberg was jealous of Instagram co-founder Kevin Systrom:
Systrom’s glowing press coverage didn’t help. In 2014, according to someone directly involved, Zuckerberg ordered that no other executives should sit for magazine profiles without his or Sandberg’s approval. Some people involved remember this as a move to make it harder for rivals to find employees to poach; others remember it as a direct effort to contain Systrom.
And vindictiveness:
At Wired, the month after an image of a bruised Zuckerberg appeared on the cover, the numbers were even more stark. One day, traffic from Facebook suddenly dropped by 90 percent, and for four weeks it stayed there. After protestations, emails, and a raised eyebrow or two about the coincidence, Facebook finally got to the bottom of it. An ad run by a liquor advertiser, targeted at Wired readers, had been mistakenly categorized as engagement bait by the platform. In response, the algorithm had let all the air out of Wired’s tires. The publication could post whatever it wanted, but few would read it. Once the error was identified, traffic soared back. It was a reminder that journalists are just sharecroppers on Facebook’s giant farm. And sometimes conditions on the farm can change without warning.
Who believes this was a coincidence? Anyone?
Mike Spies, reporting for The New Yorker:
The N.R.A. and Ackerman have become so intertwined that it is difficult to tell where one ends and the other begins. Top officials and staff move freely between the two organizations; Oliver North, the former Iran-Contra operative, who now serves as the N.R.A.’s president, is paid roughly a million dollars a year through Ackerman, according to two N.R.A. sources. But this relationship, which in many ways has built the contemporary N.R.A., seems also to be largely responsible for the N.R.A.’s dire financial state. According to interviews and to documents that I obtained — federal tax forms, charity records, contracts, corporate filings, and internal communications — a small group of N.R.A. executives, contractors, and venders has extracted hundreds of millions of dollars from the nonprofit’s budget, through gratuitous payments, sweetheart deals, and opaque financial arrangements. Memos created by a senior N.R.A. employee describe a workplace distinguished by secrecy, self-dealing, and greed, whose leaders have encouraged disastrous business ventures and questionable partnerships, and have marginalized those who object. “Management has subordinated its judgment to the vendors,” the documents allege. “Trust in the top has eroded.”
Couldn’t happen to a nicer group of people.
Amazon:
And so, beginning today, customers in the U.S. who do not yet have a Prime membership or a subscription to Amazon Music Unlimited will now be able to listen to an ad-supported selection of top playlists and stations for free with Amazon Music on compatible Alexa-enabled devices.
Listening to music on your Google Home speaker right out-of-the-box seems too good to be true, right? It’s not! Starting today, YouTube Music is offering a free, ad-supported experience on Google Home speakers (or other Google Assistant-powered speakers).
Seems like the exact same thing from both companies: free streaming, but only using their respective smart speakers (so not on phones or computers), and with ads. Will be interesting to see just how many ads that is.
Rob Price, reporting for Business Insider:
Facebook harvested the email contacts of 1.5 million users without their knowledge or consent when they opened their accounts.
Since May 2016, the social-networking company has collected the contact lists of 1.5 million users new to the social network, Business Insider can reveal. The Silicon Valley company said the contact data was “unintentionally uploaded to Facebook,” and it is now deleting them.
Again I will say what few in the media seem willing to: Facebook is a criminal enterprise.
And, as per my previous item, is anyone willing to bet that the actual number is a lot higher than 1.5 million?
Kurt Wagner, writing for Recode:
On the same morning Special Counsel Robert Mueller’s report on Russian election interference finally became public, Facebook dropped some troubling news: Millions of Instagram users’ passwords were accidentally stored unencrypted on Facebook’s servers, which means Facebook employees could access them.
Facebook first announced late last month that it had stored hundreds of millions of user passwords unencrypted on its servers, a massive security problem. At the time, it said that “tens of thousands” of Instagram passwords were also stored in this way.
On Thursday morning, Facebook updated its blog to say that, actually, “millions” of Instagram users, not “tens of thousands,” were impacted:
Since this post was published, we discovered additional logs of Instagram passwords being stored in a readable format. We now estimate that this issue impacted millions of Instagram users. We will be notifying these users as we did the others. Our investigation has determined that these stored passwords were not internally abused or improperly accessed.
Me, a year ago, regarding Facebook’s initial public estimate of the number of accounts harvested by Cambridge Analytica:
Do you want to bet it’s actually a lot more than 87 million, and they’ll announce that bigger number in a few weeks? The drip-drip-drip PR strategy is an old trick, and Facebook utilizes it every time they have bad news involving a number of users. First they announce a low number, then a higher number, and then an even higher number. Notice that their mistakes always — always — start low and then go high. They never once announce that their original number was too high.
The fact that they announced this update number the same day the Mueller report was released is not a coincidence. PR is PR and every company looks to put bad news in as good a light as possible. But most companies don’t outright lie the way Facebook continuously does. They completely lack credibility at this point.